Terms and conditions
1. Introduction
Welcome to Kayak Paraty! These Terms and Conditions are designed to ensure a smooth and enjoyable experience with us. By booking any of our activities, you agree to abide by the terms outlined here. Please review them carefully.
2. Safety and Conduct
2.1 Participation Requirements
Kayak Paraty reserves the right to deny participation to anyone displaying inappropriate behavior or appearing under the influence of substances that could compromise the safety of themselves or others.
2.2 Compliance with Guides
All participants are required to follow instructions provided by our guides and instructors. Disregarding these guidelines may result in the activity being terminated without a refund.
3. Optional Basic and Economic Insurance
3.1 Availability
We offer an optional Basic and Economic Insurance policy to cover personal accidents during activities such as kayaking and stand-up paddling with Kayak Paraty.
3.2 Enrollment Process
Insurance is optional and must be requested at the time of booking. Our team will provide pricing based on the chosen coverage.
3.3 Coverage Details
The insurance covers personal accidents directly related to the activity (e.g., kayaking, stand-up paddling). Comprehensive details, including coverage specifics, exclusions, and conditions, are available upon request.
3.4 Exclusions
Insurance does not cover damages resulting from reckless behavior, improper equipment use, or incidents involving alcohol or illegal substances.
3.5 Participant Responsibility
Purchasing insurance does not relieve participants from following Kayak Paraty’s safety guidelines. We are not liable for incidents outside the scope of coverage or damages caused by conduct that violates safety protocols.
3.6 Cancellation and Refunds
Insurance is non-refundable if a tour is canceled but may be transferred to another date, subject to availability and booking policies. For further insurance information, please contact our team.
4. Liability
Kayak Paraty is not liable for personal injury, property damage, or accidents due to reckless actions, failure to adhere to safety guidelines, or inappropriate behavior during the activity.
5. Unforeseen Circumstances
Kayak Paraty is not responsible for events beyond our control, such as natural disasters, strikes, or other disruptions that may affect the scheduled activity. In such cases, we will do our best to reschedule the activity or provide a refund under the outlined terms.
6. Media Release
By joining our tours, you agree to allow Kayak Paraty to use photos and videos taken during the activity for marketing and promotional purposes without additional compensation. If you prefer not to be photographed or recorded, please let us know in advance.
7. Acceptance of Terms
When you book a tour, you agree to these Terms and Conditions. Our team is available to answer any questions before confirming your reservation.
We’re dedicated to making your experience safe and memorable. Thank you for choosing Kayak Paraty – may your adventure be filled with fun and excitement!